Privacy Policy
Last updated: July 2026
ThermoFilmX is operated by Peidi New Materials (Jiangsu) Co., Ltd. ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect information you provide when you use our website at www.thermofilmx.com (the "Site").
1. Information We Collect
We collect information you voluntarily provide when you submit an inquiry through our contact form, including:
- Name and company name
- Email address and phone number
- Country and business details
- Product requirements and specifications
- Any message or notes you include
We also collect standard web analytics data (pages visited, referral source, browser type) through Google Analytics to understand how visitors use our site.
2. How We Use Your Information
We use the information you provide to:
- Respond to your product and pricing inquiries
- Send you quotations, samples, or technical information
- Follow up on your business needs
- Improve our website and services
We do not use your information for unsolicited marketing and will not sell or rent your data to third parties.
3. Data Storage and Security
Inquiry data is stored securely on Cloudflare's infrastructure. We retain inquiry records for up to 3 years for business purposes. We implement reasonable technical measures to protect your data from unauthorized access.
4. Third-Party Services
Our site uses the following third-party services:
- Google Analytics — web traffic analysis (data processed by Google LLC, USA)
- Cloudflare — website hosting and security (Cloudflare Inc., USA)
- WhatsApp — optional direct contact via Meta Platforms
5. Cookies
We use cookies for website analytics. These are non-essential cookies. By continuing to use the Site, you consent to analytics cookies being set. You can disable cookies in your browser settings at any time.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data we hold. To exercise these rights, please contact us at s1@jspeidi.com.
7. International Transfers
Our business is based in China. By submitting an inquiry, you consent to your data being processed in China and in any other country where our service providers operate (including the USA via Cloudflare and Google).
8. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact:
Peidi New Materials (Jiangsu) Co., Ltd.
Email: s1@jspeidi.com
WhatsApp: +86 180 3601 6441